Question 1

How do I open a trade account?

Accepted Answer

Register through our website with your business details. Trade accounts are approved within one business day. Once approved, you access wholesale pricing on every product. There is no cost to join, no annual fee, and no minimum order requirement to maintain your account.

Question 2

How is trade pricing structured?

Accepted Answer

Trade pricing is tiered by volume. The more you order, the lower your per-unit cost. Pricing tiers are published in your broker dashboard so you can quote your clients with full margin visibility. Volume is tracked across all products — flyer orders and business card orders both count toward your tier.

Question 3

Can I see pricing before I create an account?

Accepted Answer

Trade pricing is available only to registered broker accounts. This protects your margins by ensuring end consumers do not see wholesale rates. Request a quote through our contact form if you want to evaluate pricing before committing to an account.

Question 4

Is there a minimum order size?

Accepted Answer

There is no minimum per order. You can place a single 250-piece business card order or a 50,000-piece flyer run. However, per-unit pricing improves significantly at higher quantities — the biggest savings start at 1,000 units.

Question 5

What does white-label fulfillment include?

Accepted Answer

White-label means your brand replaces ours on everything the client touches. Custom packing slips with your logo. Plain or branded exterior packaging. Return address labels showing your business. No Print Brokers Inc branding appears anywhere in the shipment. Your client never knows we exist.

Question 6

How does blind drop shipping work?

Accepted Answer

Enter your client's shipping address at checkout. We produce the order, package it with your white-label materials, and ship it directly to your client. The shipment originates from our facility but carries your return address. Your client receives the package as if it came from you.

Question 7

Can I ship to multiple client addresses in one order?

Accepted Answer

Yes. Multi-address shipping lets you split a single production run across multiple destinations. Each shipment gets its own tracking number. Each package shows your white-label branding. This is ideal for campaigns with regional distribution or clients with multiple office locations.

Question 8

How do I set up my white-label branding?

Accepted Answer

Upload your logo and company details in your account settings. Enter your preferred return address. These settings apply automatically to every order. You can update them anytime, and you can override them per-order if needed — for example, if you broker under multiple brand names.

Question 9

What is the standard production time for trade orders?

Accepted Answer

Standard production is 5 to 7 business days from proof approval. Rush production is available at 2 to 3 business days for an additional fee. Large-format and specialty jobs are quoted individually. Production time does not include shipping transit.

Question 10

Do you review files before printing?

Accepted Answer

Every order includes a complimentary prepress review. We check resolution, bleed, color mode, and file integrity. If we find an issue, we notify you with specific guidance before anything goes to press. This prevents costly reprints and keeps your client relationships clean.

Question 11

What is your quality standard?

Accepted Answer

We use commercial offset and digital presses with G7-certified color calibration. Paper stocks are sourced from tier-one mills. Every production run includes inline quality checks for registration, color density, and coating application. The finished product is indistinguishable from what your client would receive from a premium local printer — at a fraction of the cost.

Question 12

What if there is a quality issue with an order?

Accepted Answer

Report the issue with your order number and photos. If the defect is on our end — misregistration, color deviation beyond tolerance, coating defect, wrong stock — we reprint the order at no charge with priority production. Our goal is to resolve quality issues before they affect your client relationship.

Question 13

What products can I order at trade pricing?

Accepted Answer

Flyers, business cards, postcards, brochures, door hangers, and rack cards are available at wholesale pricing. Every product includes full-color printing on both sides. Finishing options include gloss UV, matte UV, soft-touch lamination, and spot UV.

Question 14

Do you offer print-and-mail fulfillment?

Accepted Answer

Yes. EDDM and addressed direct mail campaigns can be produced and mailed under your brand. You supply the design and mailing list — we handle printing, mail preparation, and postal drop. This is a high-margin service you can offer your clients without any logistics overhead.

Question 15

Can I order custom sizes or specialty products?

Accepted Answer

Custom sizes, die-cut shapes, specialty coatings, and non-standard paper stocks are available by quote. Submit a quote request with your specifications and quantity, and we will return pricing within one business day.

Question 16

What payment methods do you accept?

Accepted Answer

Credit and debit cards are accepted at checkout. Approved broker accounts with consistent order volume may qualify for net-30 invoicing. Contact our trade support team to discuss credit terms.

Question 17

Can I see order history and reorder easily?

Accepted Answer

Your broker dashboard shows full order history with file references, quantities, pricing, and tracking. Reordering a previous job takes two clicks — same file, same specs, immediate production. This is especially useful for clients with recurring print needs.

Question 18

Do you ship internationally?

Accepted Answer

Currently we ship to all 50 US states. International shipping is not available at this time. For brokers with clients outside the US, contact us to discuss options.

Frequently Asked Questions

Trade Account and Pricing

White-Label and Blind Shipping

Production and Quality

Products and Capabilities

Billing and Logistics

Ready to Start Your Trade Account?