Terms of Service

These terms govern the trade relationship between you, the print broker, and Black Asterisk LLC, the company operating Print Brokers Inc, located at 30 North Gould Street, Ste R, Sheridan, WY 82801. By creating a trade account, accessing wholesale pricing, or placing a production order, you agree to these terms in their entirety.

These terms apply exclusively to trade account holders. If you are a retail customer seeking printing services, these terms do not apply to you.

Trade pricing is displayed in your broker dashboard and on product pages when you are logged into your trade account. All prices are in US dollars. Trade pricing is confidential — it represents the wholesale cost to you and is not intended for disclosure to your clients or competing brokers.

Payment is required at order placement via credit card, debit card, ACH transfer, or approved net terms. Net terms, where offered, are extended at our discretion and may be revoked for late payment. Invoices on net terms are due within the agreed period. Late payments incur a 1.5% monthly finance charge.

Prices are subject to change. Active orders are honored at the price confirmed at checkout. Volume pricing tiers are calculated based on the quantity ordered per product per order — they do not accumulate across separate orders unless a volume agreement is in place.

All artwork must be submitted as print-ready files in PDF, AI, EPS, PSD, or high-resolution JPG/PNG format. Files require 300 DPI minimum resolution, CMYK color mode, 0.125-inch bleed on all edges, and all fonts outlined or embedded. PDF/X-1a format is recommended for optimal production results.

We conduct a technical prepress review on every submitted file — checking resolution, bleed, color mode, and trim safety — at no additional charge. We do not proofread content for spelling, dates, contact information, or factual accuracy. Content verification is the broker's responsibility.

Files that fail technical review are flagged and held until a compliant replacement is received. Production timelines do not begin until a technically compliant file is uploaded and the proof is approved.

Production time is counted in business days beginning from the moment of proof approval. Business days are Monday through Friday, excluding federal holidays. Standard production is 5 to 7 business days. Rush options are available on most products for an additional fee.

Production time and shipping transit time are separate. The total time from proof approval to delivery is production time plus the transit time of your selected shipping method.

We make every effort to meet posted timelines. Delays caused by file issues, late proof approval, payment holds, stock availability, or circumstances beyond our control may extend production without liability on our part.

Blind drop shipping delivers orders directly to your client's address. You provide the shipping address during order placement. We ship to the address provided with no return address identifying Print Brokers Inc.

Address accuracy is your responsibility. Orders shipped to incorrect addresses provided by you cannot be recalled, redirected, or refunded. Verify every address before submission.

Multi-address orders — splitting a single production run across multiple ship-to addresses — are supported. Each destination is treated as a separate shipment for shipping cost calculation.

By uploading files to your trade account, you warrant that you hold or have obtained all necessary rights, licenses, and permissions for every element of the submitted artwork — including images, illustrations, logos, fonts, and text content. You further warrant that your client has authorized you to submit their materials for production.

We do not acquire any ownership interest in your files or your clients' intellectual property. Uploaded artwork is used exclusively to fulfill your production orders. Files are retained for 90 days after order completion for reorder convenience and then automatically purged. You may request earlier deletion at any time.

You agree not to submit content that infringes the intellectual property rights of any third party. Liability for infringement rests with you, the submitting broker.

Trade pricing, volume discounts, account terms, and any proprietary information disclosed through the trade relationship are confidential. You may not disclose your wholesale pricing to other brokers, publish trade pricing publicly, or share account-specific terms.

We treat your client information — including shipping addresses, order patterns, and volume data — as confidential. We do not use your client data for marketing purposes, contact your clients, or share your account data with other trade accounts. Full details are in our Privacy Policy.

You agree to indemnify, defend, and hold harmless Black Asterisk LLC, its officers, directors, employees, and agents from and against all claims, liabilities, damages, losses, costs, and expenses — including reasonable legal fees — arising from or related to: your use of our trade services, artwork or content you submit for production, your breach of these terms, or any claim by a third party related to materials you ordered through your trade account.

We may revise these terms at any time. Updated terms are posted on this page with a revised effective date. Material changes affecting trade accounts, pricing structures, or fulfillment processes will be communicated via email to your registered trade account address. Placing an order after a revision constitutes acceptance of the updated terms.

Questions about these terms? Email [email protected] or write to Black Asterisk LLC, 30 North Gould Street, Ste R, Sheridan, WY 82801. Trade account holders may also reach their assigned account representative directly.